Wednesday, October 16, 2013

Untethered Charging

How nice would it be to have the ability to recharge your mobile devices without all of the hassle of today’s “power hunt?”  It is just that thought that lead Cota by Ossia [http://www.ossiainc.com] founder Hatem Zeine to put his background as a physicist to work to solve this problem.  And, he actually may have done it.

In a recent article on TechCrunch (http://techcrunch.com/2013/09/09/cota-by-ossia-wireless-power/), Zeine discusses his work on the technology that will allow battery-powered devices to be charged —wirelessly — from a distance of 30 feet.  He has successfully tested the concept that uses the same frequencies currently used by wifi communication.

The project has been in the works for over 10 years now, and Zeine has quietly raised $3.2 million to support his endeavor over the last decade.  Now, Zeine is finally ready to reveal his brainchild to the world, which he showcased for the first time in a live demo at Disrupt. 

TechCrunch Disrupt, which took place last month in San Francisco, is one of the most highly anticipated tech conferences of the year.

Commercial versions of Cota by Ossia’s technology will be shipping in a few months with consumer products scheduled to be available by 2015.  Much like Ethernet cables gave way to wireless internet, it seems that Zeine’s new technology is poised to eventually eliminate outlet charging in favor of a wireless option.

The implications of this new technology for multifamily housing developers could be significant.  In this age of hyper-convenience, having a dead battery bring your day to a halt is unacceptable.  Creating a haven for power for residents who can go about their routines — never stopping to charge — means a change in lifestyle that is sure to get the attention of residents.


Zeine is endeavoring to “… eliminate the concept of ‘charging’ as a conscious act altogether.”  With this lofty goal becoming a reality, developers and property managers need to begin to incorporate this technology into their low-voltage infrastructure and planning.

Friday, October 04, 2013

VoIP Phone Service, the new normative

Cloud based VoIP services are becoming the new normative for leasing office and other business phone services at multifamily properties.

Over the past few years, phone companies have been slow to realize and accept that telephone service is no longer a mainstream product.  As a result, obtaining and moving phone service from construction trailers and temporary leasing facilities to permanent leasing offices is more of a challenge for property owners than it needs to be.  Telephone and cable companies now view Internet service as their primary product, followed by video with traditional voice phone service a very distant third.  Alternatives for replacing traditional phone services are emerging though, as properties rely on the Internet more and more for operations.  The size of the Internet pipe feeding properties for residential and office use is both increasing and becoming less costly.  Property residents who now rely on their cell phones for voice communication rarely request traditional phone service.  When they do, most select services from the cable company, some VoIP (Voice over Internet Protocol) service from a third party (Vonage or MagicJack), Google voice, Skype or another web based VoIP service.
 
Many multifamily owners ask: “How do we meet the requirement for POTS (copper) telephone lines for our fire system”? The NFPA (National Fire Protection Association), which sets the standards for the fire system communicator, has changed NFPA 72 to allow for both Internet and cellular connectivity.  Security systems have had UL approval for years to use the Internet or cellular radio to communicate and monitor systems.  Elevators and other 911 devices, like Blue Light poles, now have both VoIP and Cellular Radio connectivity. 

Today, multifamily property operators have many choices, each with their own pros and cons.  InfiniSys has been transitioning its Customers to VoIP technologies over the last several years.  Now, many of the voice services delivered by traditional telephone companies use VoIP technology.  Cable companies have been offering their own versions of VoIP for several years as well.  In the rebuilding of lower Manhattan after the devastation from Hurricane Sandy, Verizon did not restore copper cabling, electing to use its FiOS technology instead, and now offers its private branded version of VoIP. 

So what are the economics of VoIP versus traditional business class telephone service and why do they make the most sense on a project that has bulk Internet service? 

  • ·         With conventional phone service, three to four components comprise the operating cost and a select few comprise the capital cost.  Operating costs typically range $50 per line per month including taxes, and telephone answering services may add another $50 to $100 per month for the property.  Voice and video conferencing may also increase the operating costs.  The capital costs are typically a small switch and the cost of the phones.  For example, 10 instruments and a switch installation costs under $5,000. 

  • ·         An on-property based VoIP switch, which offers all of the same features, may lower operating costs 10-20 percent, but may also have higher upfront costs and typically requires a special circuit.

  • ·         A cloud-based VoIP service uses a small piece of the broadband service to the property and is not tied to the physical location, removing the issue of transferring a phone number from a temporary location to a permanent location.  At a basic level, all of the same services as a traditional system are available at about a 50 percent savings per line per month.  While the individual phones are more costly, when balancing against the added cost of a phone switch, the end cost is usually a wash.  Feature sets such as conferencing, digital white boards, direct inward dialing, forward to cell with one button push, outlook integration, voicemail with forward to email and virtual switchboard may raise the cost as high as $35 per line per month, which still yields significant savings.  Even when separate bandwidth is required for operational reasons the separate bandwidth is usually in the range of $5 to $10 per month per device. 


Owners should explore and migrate to VoIP to both increase functionality and reduce operating costs at their properties, providing long-term cost savings.

Thursday, September 26, 2013

Why People Rent: Dispelling Some Common Misconceptions

If you rent, you do so because you can’t afford a home.  Or, you are just too young, and have no desire to own a home at this point in your life.  It is a misconception to think that these are the only – or even the most common – reasons for renting.

In a recent article picked up by the “Capital Business” section of The Washington Post, Tom Bozzuto, CEO of The Bozzuto Group, explains how the profile of today’s renter has changed along with the times.

“This is no longer the fifties,” Bozzuto says. “Many people rent in America as a matter of choice, not necessity. Many of these people love the flexibility renting provides. Many like that renting allows them to live in places where they couldn’t afford to buy.  These people, these renters, are contributing members of the community who hold full-time jobs, spend money, volunteer in their community and vote.”

Bozzuto also points out how the apartment dweller is marginalized in the political realm.  With the left focused only on subsidized housing and the right concentrating solely on the single-family home, little or no attention is given to the apartment renter.  This political mindset inevitably bleeds over into the private sector and affects the assumptions of the general public, as well.

While renters receive little attention from politicians, they are no small segment of the population.  Bozzuto estimates that between 30 and 40 percent of Americans rent.

For those in the industry of building, selling and managing apartments or multifamily housing developments, the “too young, too poor” assumption can be hugely detrimental to your marketing initiatives and can mislead your approach to interacting with potential and current clients.  Renters want to be treated with the same respect that potential homeowners receive.  And, what they really want is flexibility.

The need for flexibility of today’s renter tends to go beyond just their choice of housing.  It is a basic desire for choices, options and possibilities.  They want alternatives.  They have preferences. 

No doubt, this recent craving for choice has been largely fueled by the rapid advancements in personalized and mobile technology.  And, for developers of multifamily housing units, no area offers greater opportunities or greater challenges.

It is essential that your development is capable of accommodating the various technological preferences of your renters.  Can they choose their preferred service provider? Are your apartment amenities both Mac and PC compatible?

On the flip side, today’s technological capabilities provide an enormous range of ways to wow your potential clients.  Between jumbotrons in the pool area, state of the art entertainment rooms and hallways equipped with scent technology and mood lighting, there is no shortage of chances to impress your tenants.

The renters of today are smart.  And, they want to live in a Smart ApartmentTM.

Friday, September 20, 2013

The Need for Speed

Place yourself in the shoes of a typical college student:  You've invested in a brand new computer because you know you’ll need it for taking notes, writing papers and doing research throughout the upcoming semester. Increasingly, your professors are also sending you online for more and more required coursework – often including exams!

You’re ecstatic because there’s nothing better than doing coursework in the comfort of your own apartment. But, then you suddenly remember how spotty your internet is at your apartment complex. The joy quickly fades as you realize that, undoubtedly, you’ll have to walk back to campus to get a signal strong and steady enough to take the test or complete the assignment. Few things are more frustrating than your internet fading and kicking you out of a secure session.

So, as a property developer, what options do you have to provide the quality of service expected by these student tenants?  When everyone in your apartment complex is frustrated by the speed or quality of the internet connection, there is only one thing to do: provide a faster, better connection.  Student tenants should be able to depend on this; In fact, internet speed has become the most important technological amenity for students as well as third most important amenity for any demographic according to Multifamily Executive Magazine.  Students are doubling internet usage every two years.

J Turner Research polled students and found that 86% use the internet for more than three hours per day. They also found that students connect to the internet with more than three devices, which means it may often seem that more people are living at your apartment complex than actually do!  Just like cell phone service is expected, internet speed is becoming the same way. It is leading students to “shop around” for internet connections when looking for an apartment, because it’s now a required amenity -- much like a dishwasher or cable TV.


Understanding the necessity of this service is the first step, but a close second step is understanding the variety of cost-effective options available to you as a leading property developer.  Options such as FTTATM -- “Fiber to the Apartment” -- can greatly increase occupancy and retention by providing a level of service that meets the residents’ expectations.

Thursday, September 12, 2013

Best Buy Walk Through with a Tech Expert

As an employee of leading low-voltage design and multifamily technology company Infinisys, Elisa Smith knows a thing or two about the technology demands of college students.  The firm’s work in designing technology systems for student housing has been nationally recognized.

So, it should be no surprise that her recent trip to Best Buy to purchase a new WiFi adaptor for her son’s computer was a little more than just a quick “back-to-school” shopping trip.  She used her knowledge of the space to bring back some thoughts for Infinisys’ clients.

“I thought that there would be a lot of bells and whistles because of the students preparing to go back to school,” Elisa said.  “However, all I saw in regard to that were a lot of pre-packaged deals — with laptops paired with software and accessories to make buying more simplified.”

With technology becoming such an important part of students’ lifestyles and education, the retailers’ focus on bundling the products reinforces the current trend:  students are connected all of the time through multiple devices.

Students want small and adaptable.  That’s the way technology is heading, so tech savvy college students want something that they can bring with them wherever they go and it won’t take up too much room. 

“I have been hearing that a lot of people are seeing laptops as somewhat old fashioned, because they are big and bulky,” Elisa said. 

Basically, the tablet is quickly replacing the laptop as the standard for on-the-go productivity.  However, the sleek and aesthetically pleasing versions of these portable units can be expensive, which causes some people to hesitate before purchasing.  Students especially have to weigh their choices between functionality and cost.  But, the idea of lugging around a backpack filled with books and a laptop is not appealing to the modern student, which is why tablets have become popular. 


This increased connectivity – and portability – increases demands on student housing developers as tenants are expecting to be able to maintain those connections, through multiple devices, at all times.  As technology manufacturers and retailers continue to make the devices more and more affordable, this trend will only continue.  Developers need to focus on staying ahead of this trend by giving careful consideration to low-voltage design options that allow for growth and flexibility.